Need to return your dress? Didn’t fit right or not loving the look..?
You can return any item purchased from our website www.stefaniejaynes.co.uk for a full refund within 14 days of receiving it, as long as the items are in the original condition with all the tags intact.
Please allow Stefanie Jayne’s up to 5 working days to process your return and refund. Your bank may take up to 3-5 working days to show the refund in your account.
Please note, Please be careful when trying on your dress from Stefanie Jayne’s, as we cannot refund any items that are marked with tans, make up or creams.
How do I return an item? You will find all the information to make a return within your parcel. Please send items back in the original packaging to:
Stefanie Jayne’s, 16B Barnwell Court, Mawsley, NN14 1FG
We recommend sending your parcel back using a recorded service, so you can track its journey back to Stefanie Jayne’s.
We will refund the full amount, including the original postage however we are not able to refund the returns postage.
Purchases made in store are bound by the consumer rights act of October 2015.